PICTURE
PICTURE is a European Commission funded STREP (Specific Targeted Research Projects) that is pursuing research, technological development and implementation with the aim of enabling high quality service delivery for European citizens and businesses by strengthening information and communication technology (ICT) diffusion in European Public Administrations.
The key objective of the project is to develop a decision support system which is capable of measuring the potential impact of ICT on back-office processes in municipal Public Administrations, since a large potential for modernizing European PAs lies in process reorganisation with ICT.
PICTURE is a web based instrument that enables PA decision makers to measure the potential impact of ICT on processes and hence develop successful, long-term ICT investment strategies. PICTURE consists of two core modules: the Process Landscaping Module and the ICT Impact Measurement Module.
ICT in this context are basic ICT components which are necessary for back-office reorganisation and have influence on many processes. Examples are workflow management systems, document management systems or optical archives.
The impact will not be determined based on single back-office processes but based on a consistent view on all public services and their underlying processes which we call the process landscape. In order to cope with the complexity of ICT and the large number of processes in PA two abstraction layers will be introduced: Structural analogies and common elements of the processes will result in so called process building blocks. The functionality of basic ICT components will be consolidated to groups of ICT functionality.
The potential impact will be determined by matching ICT functionality groups on process building blocks and expressed in a qualitative, a quantitative and a monetary dimension.
PICTURE project started on the 1th February 2006, it will end on 31 January 2009 and has been co-financed by 6th Framework Programme of the European Commission.
Contact
Street:Leonardo-Campus 3
City:48149 Münster
Country:Germany
Web:Website
Email: michael.raeckers@ercis.uni-muenster.de
Participants
Street:Leonardo-Campus 3
City:48149 Münster
Country:Germany
Web:Website
Email: becker@ercis.uni-muenster.de
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