Promoting Business Process Management Excellence in Russia Author(s): Becker, JörgMatzner, MartinYear of Publication: 2013Type of Outlet: Working Report (ERCIS)Name of Outlet: ERCIS Working PapersURL to Publication: /sites/ercis/files/structure/network/research/ercis-working-papers/ercis_wp_15.pdfPlace of Outlet: Münster, GermanyWorking Report Number: 15