Competence Centers

Digital Transformation in Small and Medium Enterprises
Encourages research and provides expertise on the digital transformation of small and medium enterprises. It covers topics like digital business strategies, assessing the transformative potential of emerging technology, automation, resilience and innovation, personalization, ecosystems and networks, managing collective attention, knowledge creation using AI, and ethics of digital transformation.
Contact
Isabel Ramos, University of Minho, Portugal
Mail: iramos@dsi.uminho.pt
Niels F. Garmann-Johnsen, University of Agder, Norway
Mail: niels.f.garmann-johnsen@uia.no

Competence Center for Crisis Management (C3M)
Addresses issues in humanitarian logistics and crisis management by conducting research in visualization, analysis, IT support, assessment, optimization, and coordination. Its primary goal is to identify challenges and gaps in existing practices and propose suitable solutions in information systems and supply chain management.
Contact
Bernd Hellingrath
Mail: bernd.hellingrath@wi.uni-muenster.de
Adam Widera
Mail: adam.widera@wi.uni-muenster.de

Smarter Work
Investigates the transformation of work and supports organizations with the introduction, use, and management of digital technologies at the workplace. The competence center integrates individual and organizational perspectives in its research and seeks to deliver actionable suggestions for long-term improvements in organizations.
Contact
Benedikt Berger
Mail: benedikt.berger@ercis.de
Sigfried Schallenmüller
Mail: siegfried.schallenmueller@uni-muenster.de

Social Media Analytics
Investigates the spread of disinformation, propaganda, and manipulation through social media. The team combines experts from fields including computer science, statistics, social sciences, journalism, economics, and industry professionals to study manipulation characteristics, develop detection techniques, and suggest countermeasures.
Contact
Christian Grimme
Mail: christian.grimme@ercis.de
Heike Trautmann
Mail: heike.trautmann@uni-paderborn.de