|
Armin Stein

ERCIS supports CLAIRE

Confederation of Laboratories for Artificial Intelligence Research in Europe

Prof. Dr. Heike TrautmannHeike Trautmann, ERCIS Director, is one of the key supporters of CLAIRE (Confederation of Laboratories for Artificial Intelligence Research in Europe), a new initiative that calls for the development of artificial intelligence that complements, rather than replaces, human intelligence, and that aims to ensure strong support for excellence in AI research in Europe.

Read more about ERCIS supports CLAIRE
|
Armin Stein

ERCIS Specialization Module with the University of West Georgia

Designing customer journeys of today and tomorrow

In an ever-changing world where customers constantly switch between multiple channels and have an always-on expectation in terms of being heard and answered, both BPO providers and brands must work harder to deliver seamless customer interactions.

Digital must sit at the heart of customer-centricity and customer-first thinking must be aligned across internal stakeholder groups. Whether it’s IT, marketing or operations, all departments need to come together to develop customer journey models.

Read more about ERCIS Specialization Module with the University of West Georgia
|
Armin Stein

ERCIS Team wins Best Paper Award at HICSS 51

Best Paper Award at the 51st HICSS

A team of researchers from the University of Duisburg-Essen and the University of Agder won the Best Paper Award of the 51st Hawaii International Conference on System Sciences (HICSS). In their article, the authors address the problem of deciding how
crisis-related information should be published on Facebook to reach as many people as possible. For this, they examine three recent terrorist attacks in Berlin, London and Stockholm. Congratulations!

Read more about ERCIS Team wins Best Paper Award at HICSS 51
|
Armin Stein

Digital Ideas and Startup Competition: 10th ERCIS Launch Pad 2017

Launch Pad Participants and Jury

The 10th edition of the ERCIS Launch Pad took place on December 6, 2017. The finale of this digital ideas competition with seven participating startups and startup intentions lured more than 150 people to the auditorium at the Leonardo Campus of the University of Münster, among them many businessman, entrepreneurs, investors, scientists, and students. The seven pitches in front of audience and expert jury were the focal point of the event.

Read more about Digital Ideas and Startup Competition: 10th ERCIS Launch Pad 2017
|
Katrin Bergener

Start of the PIONEER Master's Programme in Leuven!

New Master’s Programme Public Secor Innovation and E-Governance

With the beginning of the academic year 2017/18 our brand new Master’s Programme Public Secor Innovation and E-Governance (PIONEER) gets started. 16 students from 14 nations start studying on E-Government and E-Governance aspects. Doing the first semester in Leuven, the students will come to Muenster in Spring 2018 and continue their studies in Tallinn from late summer 2018 on!


ABOUT PIONEER


Read more about Start of the PIONEER Master's Programme in Leuven!
|
Miriam Epke

Professor Heike Trautmann is visiting professor at LIACS in Leiden

Congratulations to professor Heike Trautmann who received the Pascal chair at the Leiden Institute of Advanced Computer Science (LIACS) of the University of Leiden!

LIACS joined the European Research Center for Information Systems last year. We are looking forward to strengthen the ties to our new partner through this great cooperation.

Read more about Professor Heike Trautmann is visiting professor at LIACS in Leiden