LVM Versicherung is one of the top 20 insurance groups and one of the top five car insurance companies in Germany. The group has a product range for private and commercial customers and together with cooperation partners it offers other insurance and financial services products. The products are offered exclusively through approx. 2,230 agents, whose agencies and their approx. 4,800 employees are spread throughout Germany. Together with the approx. 3,900 employees at the headquarters in Münster, the primary goal is to achieve a high level of customer satisfaction through personal and fast service, which is made tangible for the customer by a service unit consisting of office and field staff.
This service promise is supported in the daily work by an own IT system, the "LVM-Agentursystem". The central mapping of all relevant business data and processes ensures efficient and reliable work. This system is operated and further developed by the approx. 650 IT employees at the Münster site. IT is part of the corporate strategy with corresponding importance. It is divided among three departments with a wide variety of activities ranging from Java, web or full-stack development to the company's own infrastructure with its own data centers.
LVM is regularly awarded as a great-place-to-work (e.g. kununu). Among other things, also due to the strong corporate culture and high security through a corporate form that focuses on all LVM customers and LVM employees instead of short-term profit realization or profit maximization.
Together with ERCIS, new research topics that arise in the further development of IT systems or the IT organization are to be worked on jointly in the future.
LVM Versicherung is Advisory Board Member since 2021.
Process Management; Software Engineering; Digital Transformation